Hively vs ServiceTitan
ServiceTitan is a full field-service CRM. Hively is AI-first, and our team sets it up for you.
ServiceTitan is a powerful field-service CRM, priced per technician and quoted on request. Hively gives a small contractor an AI receptionist and lead follow-up that our team sets up, with no per-seat fees.
How they stack up
AI receptionist that answers and books 24/7
ServiceTitan lists an AI Virtual Agent among its Pro products.
AI receptionist that answers and books 24/7
ServiceTitan lists an AI Virtual Agent among its Pro products.
Hively
ServiceTitan
All-in-one CRM (jobs, customers, invoices)
All-in-one CRM (jobs, customers, invoices)
Hively
ServiceTitan
Lead capture from calls, texts, web-chat
ServiceTitan sells Contact Center Pro, Scheduling Pro and the AI Virtual Agent as Pro products.
Lead capture from calls, texts, web-chat
ServiceTitan sells Contact Center Pro, Scheduling Pro and the AI Virtual Agent as Pro products.
Hively
ServiceTitan
One monthly price, no per-seat fees
One monthly price, no per-seat fees
Hively
ServiceTitan
Who configures it
ServiceTitan's onboarding trains your team and gives you the tools to configure the software.
Who configures it
ServiceTitan's onboarding trains your team and gives you the tools to configure the software.
Hively
ServiceTitan
Done-for-you AI training
Done-for-you AI training
Hively
ServiceTitan
No long-term contract required
ServiceTitan's terms describe a renewing subscription term; its site doesn't give the length.
No long-term contract required
ServiceTitan's terms describe a renewing subscription term; its site doesn't give the length.
Hively
ServiceTitan
Pricing at a glance
Hively has no preset plans. You get one monthly price for a clearly defined scope.
Hively
Custom quote
One monthly scope, no per-seat fees
- Free consultation and audit first
- Done-for-you setup by our team
- Custom AI trained on your business
- Month-to-month, 30 days' notice to cancel
ServiceTitan
Not published
ServiceTitan quotes every plan on request. From ServiceTitan's pricing page, checked October 2026.
- Check ServiceTitan's own site for current plans. Contract terms, onboarding fees, and per-user multipliers may apply.
Why local businesses switch to Hively
A single flat price — not a per-user multiplier that scales with your team.
AI answers the phone so you don't need a dispatcher on nights and weekends.
Our team configures the AI receptionist for you.
Custom AI trained on your trade instead of a generic CRM template.
Month-to-month with 30 days' notice to cancel. No annual lock-in.
Same modern booking + review + SMS stack the big shops pay ServiceTitan for.
Start with a free demo
Book a free 15-minute demo. We'll show you how Hively would handle your calls and bookings — you decide if it beats ServiceTitan for your team.